Your feedback: host survey 2016

At the end of last year we sent out a survey to Code Club hosts to ask them about their experiences running Code Club at their venues. We had some great feedback, and now that we’ve crunched the numbers, we wanted to share our findings!

Firstly, our thanks to more than 300 Code Club hosts who filled in the survey. Feedback from our community is essential to help us measure our impact, and to make sure that we are working in a way that is helpful and beneficial for everyone running Code Clubs in the UK.

The results…

We were really pleased to see excellent feedback about our volunteers. On average, 80 percent of hosts said that their volunteers were excellent, in terms of knowledge, commitment, friendliness and reliability.

Many, many respondents provided awesome quotes about Code Club. We really loved this one: “The children love Code Club – one child said she wanted the club to run “forever” … a mum said her son had “spoken about nothing else all week”. It’s great to be able to offer something so well-received.”

Changes based on your feedback

The majority of the suggestions and feedback gathered from hosts related to the process for contacting volunteers through our site. The good news is that we are already planning work for later this year to make the process of matching a volunteer with a Code Club easier. We’re also brainstorming ways to keep our volunteer data as up to date as possible, and to help encourage replies from volunteers.

We asked questions about the resources that hosts already use, and asked what extra resources might be helpful. As a result of your comments, we plan to:

• send emails out to let hosts & volunteers know when we have new projects available for the children to use
• introduce some new resources for hosts to download, including a certificate that can be given to volunteers
• create some equipment guides so hosts know what they need to run a Code Club

More than half the hosts also mentioned that they would like more training on coding. The great news is that we have just launched new coding courses on FutureLearn.

98.7% ♥️ Code Club!

Last, but by no means least, we were really happy that nearly 99 percent of respondents said they would recommend running a Code Club to others!

Thinking of hosting a Code Club in your venue? Get started now! www.codeclub.org.uk/start-a-club/venues